佛酒吧酒店
佛酒吧酒店 installed a unified communication solution for optimal client service.
- 国家:法国
- 工业:热情好客
- Solution: Connected 解决方案 and Devices
成立于2013年6月, the 佛酒吧酒店 is a 5-star boutique hotel with 56 rooms, located in a beautiful eighteenth century mansion in the center of Paris. 佛酒吧酒店 installed a unified communication solution for optimal client service.
佛酒吧酒店 Customer Video
Challenges
- The 佛酒吧酒店 required unified communication within the hotel, offering mobility services to employees and customers alike. This allows employees to be reachable at all times, and offers a convenient customer experience
- The 佛酒吧酒店 wanted to offer a wide range of services to enhance customer's comfort to maintain loyalty while reducing operating costs
Results
- 45 employees and 60 customers can currently use simultaneously Alcatel-Lucent Enterprise mobility solution. The scalability of the solution enables to support an increase in the number of users in a perspective of a growing number of customers and employees in the next 3 to 5 years
- The mobility solution provided by ALE enables employees to be more responsive and provide optimal customer service. Its major assets include network optimization and a flexible and reliable phone service for both employees and customers of the Buddha-Bar Hotel
- The Alcatel-Lucent Enterprise solution enables the Buddha Bar hotel to reduce its operating costs
产品 & 解决方案
产品
- Alcatel-Lucent Voice Messaging 4635/4645
- OmniPCX Enterprise Communication Server
- OmniTouch 8450 Fax Software
- OmniVista 4760 网络管理 System
解决方案
- 酒店解决方案
- 业务电话
Documents
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佛酒吧酒店 - Short Case Study
成立于2013年6月, the 佛酒吧酒店 is a 5-star boutique hotel with 56 rooms, located in a beautiful eighteenth century mansion in the center of Par…